We've all know at least one person who has had it happen to them.... They had been ignoring the warning signs telling themselves that as soon as school is finished or as soon as they could go a few days without it they would get it checked out. Then the night before the big test, assignment or proposal they grab our coffee settle down in their chair ready for the final marathon typing session, they reach forward and push the power button and nothing, no lights no, whirring sounds nothing it's dead a their work is stuck inside it and they have no idea if they will ever see it again! One of the worst procrastination results I've witnessed was about a week before a young woman was a couple of days from being due to turn in her Master's Thesis when she came in to the shop where I was working, her hard drive had physically failed. At the time it would have required shipping the drive out, cost her thousand(s) with a long turnaround time. It was heart wrenching to see the realization hit her that not backing up and ignoring the symptoms had just cost her another term in University. This is no longer the case mind you! Since its inception KDMI through it's Right IT division has been focusing on data recovery, and now between our services and our strategic alliances we are often able to recover data within as little as 24 hours ranging from $140 and up for in shop service and clean room service in 1-2 weeks for as little as $500.00.
"Don't wait until it fails, we will even pick your system up evenings and weekends for your convenience." Services we offer include: | Typical cost : $50.00 Typical timeline : 1-3 Days Full troubleshooting of hardware including: RAM testing, Manufacturer and third party Hard Drive diagnostic testing, CPU load testing, Read Write testing of Optical (CD/DVD/FD) Drives, Fragmentation Analysis, Testing of I/O ports (when problems are reported), Network Interface (Wired and Wireless) testing and more.
This is the process of Identifying what is wrong with a system displaying symptoms that suggest a problem with the physical hardware itself. |
| Typical cost : See individual services below Typical timeline : 1 day This is not a complete list: - Hard drive installation:
- formatted NTFS of Fat32 without windows load $20
- Including reloading of Windows XP/2000 (Customer Supplied License) $95
- Backup of files and settings is an additional $40
- Optical Drive Installation (CD, DVD, Floppy) including oem software $10
- Sound Card Installation with software $15
- USB 2.0 or IEE1394 (Firewire) PCI card installation $10
- Motherboard installation:
- without windows reload (only recommended for identical board replacement) $35
- Motherboard installation including reloading of Windows XP/2000 $85
- Backup of files and settings is an additional $40
- Printer setup and configuration (local USB or Parallel) $20
- Video card $25
These prices are based on installing new or tested hardware into functioning system that are not suffering from undiagnosed problems. If troubleshooting is required do to failing components within the computer system a full Hardware Diagnostic will be performed and billed for. This is not a comprehensive list. Individual component installation does not qualify for the free pickup and delivery offer. | | |
| Typical cost : $35 per hour in shop, $65 per hour on location. Software troubleshooting can be a tricky business and will often come down purely to ones experience and software knowledge. As a result I have a distinct advantage over some of my contemporary's due to the breadth of services I offer, and experience that I have. These two things have given me opportunities to develop a familiarity with not only an number of types of software but strong skills within using specific titles, it has also allowed me to develop a large network of knowledgeable people that I can reference. In situation in which a steep learning curve exists with the software I will adjust the bill to reflect how long it should have taken if I had been familiar with the software rather than bill actual time. In the rare occasion it is beyond what I am comfortable learning I will refer you to the appropriate service center at no cost to you. |
| Typical cost : $75 Removal of Viruses, Spyware, Adware, and Potentially Unwanted Programs - for a full idea of what is performed in this service please refer to our dedicated virus/spyware/adware removal page. click here I know we all love our systems running slow, our friends calling us telling us we sent them a virus, pop up windows for casino's, Viagra and adult content, and let us not forget the feeling that someone is looking over our shoulder as we enter our account number and password as we login to do our banking. These things can be fixed, it's a little work takes a little no how and a whole lot of experience on what to watch for in the symptoms and how to check to make sure things are clean when we're are done. In rare cases of extreme quantity's of infected files it may not be plausible to expect a stable windows operating system to exist after the cleaning and removal are completed and a full wipe and reload of windows will be recommended. In these situations should you opt for the wipe and reload of windows the virus removal charge would be waived. |
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